Twenty-four-hour customer service excellence from our hotel kitchen installations
With many hotels catering for hundreds of heads per seating, as well as room service, staff meals, and bar food, the kitchen equipment needs to excel when put to constant use. With multiple staff members using it at any given time to serve often high paying customers, Midlands Catering Equipment knows the commercial kitchen is essential to hotel operations.
From small countryside retreats and Michelin-starred hotels to global chains serving banquets and conferences, Midlands are the experts in the supply, install and maintenance of hotel kitchens.
The Midlands Catering Equipment guarantee
We supply and install all of our equipment with a 12 to 24 month manufacturer’s warranty. When choosing Midlands Catering Equipment to supply and install your project, we offer our customers a further, industry-leading, 3-month parts warranty, ensuring minimal productivity loss in the event of a breakdown.
We also offer a range of maintenance and service plans to care for your kitchen installation once the project is complete as part of our managed service delivery.
We supply high performance, durable equipment from leading manufacturers such as:
Your partner for projects and servicing
No matter the size, all of our projects and service contracts are subject to high quality, industry regulated supply, installation, and maintenance to ensure standards and deliver complete peace of mind to our customers.
At Midlands, we have a waste carrier licence and offer a full disposal service where we will take away old equipment and ensure it is disposed of correctly, often recycled. As a business, we aim to be green and sustainable.
Furthermore, each client has free access to our specially developed cloud asset management system, to keep track of equipment, quotes, invoicing, call-outs, certifications and also tracks our SLA response time.
We have you covered for repairs, servicing and maintenance
We understand how much disruption to service any breakdown can cause in hotel kitchens. We aim to minimise this through a service agreement to get your problems sorted quickly and efficiently, with as little cost to you as possible.
There is always an engineer within a 60-mile radius from our base in Northampton as we never like to keep our customers waiting. Our engineer’s vans keep stocked parts to help us get repairs complete on a first time visit.
Sustainability at Midlands Catering Equipment
As a business, we aim to be more green and environmentally responsible. We discuss sustainable catering equipment to help our customers save on energy bills and limit environmental impact where we can.
Our Other Commercial Kitchen Services
Why Choose Us?
How Midlands Can Help You
- A trusted provider with over 40 years experience
- We offer the same engineers for all your work
- Our engineers are all accredited and DBS checked
- We offer free cloud technology to track your assets
- Offering emergency call time guarantees
Send us a Message
Drop us a message and one of the team get back to you asap.