Our Technology
Planned Catering Equipment Maintenance Platform
At Midlands Catering Equipment, we want our customers to conveniently manage their accounts, with complete access to everything they need, at any time and from anywhere.
Delivering a More Agile and Satisfying Experience
Our industry-leading technology provides a bespoke cloud-based service portal. At the touch of a button, you can view invoices, Preventative Maintenance plans, asset lists, certificates, and a job metrics dashboard where you can see how we’re performing as a business.
Our customer portal technology offers a flexible and intuitive response, keeping you in the loop and eliminating unnecessary queries. Ultimately, saving you time and providing peace of mind.
Full asset equipment list
Save time with inventory by having all your kitchen equipment listed in one place, along with when they were installed and their service history.
View your documents and certifications
You may need to show up-to-date certificates for particular pieces of equipment such as gas appliances. These are all stored in one place and are easy to access.
Book a repair or report a breakdown
If you spot a fault or need an emergency call out, you can log any issues via the portal. With our 24-hour or next-day return time guarantee, it’ll be resolved quickly.
Track ongoing service jobs
Your portal will provide updates on existing jobs so you can stay in the loop without having to call, email or chase anyone.
Receive automatic service reminders
We want to extend the longevity of your equipment and keep it performing at its best, that’s why we’ll remind you when it’s due to be serviced and book it in.
Reporting Dashboard
Helping You Plan Beyond Your Kitchen
Our user-friendly dashboard is designed to streamline your kitchen admin duties, allowing you time to focus on other areas. With reports and diagnostics stored in one location, you can adjust priorities in relation to your budget as well as identify areas to improve performance and reduce energy wastage. This industry-leading technology will help you stay one step ahead at all times.
To start monitoring your commercial kitchen more efficiently, fill out the form below and to hear from one of our friendly team.
Midlands Crest
A Complete Commercial Solution
CREST is our solution to delivering the 3 key pillars that we believe our clients deserve: Transparency, Lifecycle Planning and Relationship. Our CREST solution allows you to see how we’re ensuring the longevity of your equipment and our service.
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Catering Equipment Maintenance Quote
Can we help you keep your commercial kitchen in peak performance?
Get A Maintenance QuoteCommercial Kitchen Project Quote
Can we help you plan your next commercial catering project to make it a success?
