Who We Work With

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Northampton University

Another University recommended that we reach out to Midlands Catering when we were being let down by our old service provider.

We received a quotation that covers all catering equipment maintenance & canopy cleaning. The price is competitive, and the workmanship is fantastic! Midlands also have a well-organised back office who takes care of booking our call-out requests, I wanted to mention them personally as they do such a great job of looking after us.

Belmond Le Manoir

We run an extremely busy, world-renowned restaurant and hotel and have a very particular set of requirements.

Midlands adheres to our strict access times and out-of-hours booking requests so we can ensure to keep things moving. The team are skilled, reliable and over the years we have built a loyal partnership with Midlands and trust them completely to look after our restaurant.

Bedford Borough Council

Midlands Catering Equipment service and maintain all equipment across our schools & care homes.

We particularly appreciate the account management aspect; our account manager meets with us quarterly to ensure our KPI’s have been met and gives us a breakdown on what has been happening across our estate. We would recommend Midlands Catering Equipment to any council that need an estate running cost-effectively & efficiently.

Mercedes AMG High Performance

We have used Mark & his team at Midlands Catering Equipment for many years, they always respond quickly to any service / project work we need completing.

All engineering is always completed to a very high standard and we receive great service from the service department too. We would recommend Midlands to any business looking to appoint a new contractor.

East Midlands Academy Trust

We really love working with Midlands due to them being a local service provider.

They have a fantastic online customer portal, that gives us total visibility on what is happening in our schools, we especially like that we can accept all of our quotes at the click of a button and have a dashboard on Midlands own KPI’s, so we can ensure they respond to all service requests within the time limits set it in our contract.

AMEY

Since moving over to Midlands Catering Equipment back in the summer of 2021 we saw an instant improvement in our kitchen operations.

We have a customer portal which keeps all of our compliance and expenditure information in one place which has given us more time as a business to concentrate on other areas.
The customer service from the whole team is fantastic, and the response times from the engineers has been amazing. Thanks guys!

Kingswood Education Services

We have a maintenance contract with Midlands for all of the catering equipment in our schools. The team are personable & professional all in one, the engineering and customer service are both fantastic.

Thank you to the whole team at Midlands for taking such good care of us!

Alpine Racing

We have used Mark & his team at Midlands Catering Equipment for many years, they always respond quickly to any service / project work we need completing.

All engineering is always completed to a very high standard and we receive great service from the service department too. We would recommend Midlands to any business looking to appoint a new contractor.

Northampton College

We use Midlands Catering Equipment as they are our most local service provider who work to a high standard.

Over the past 12 months Midlands have attended all breakdown call requests on the same day which has been really impressive. I have no issues with recommending Midlands to other schools and colleges.

Cranfield University

Great company, great service. All call-outs are responded to within 24 hours max! Keep up the good work guys!

The Harpur Trust

We simply can’t recommend Midlands Catering Equipment enough.

Our catering operation is now completely paperless, we can see exactly what it is going on in our schools, we are always kept up to date from the team. It is also very nice to have an account manager who meets with us quarterly.

Guaranteeing Service Excellence

We have excellent knowledge across all sectors with a diverse and varied client portfolio. Our projects range in scale and budgets to fit any requirements.