Who We Work With

As a team that thrives on precision, innovation, and excellence, the partnership with Midlands Catering Equipment has been nothing short of exceptional.

In summary, we highly recommend Midlands Catering Equipment to any organisation seeking exemplary service, top-quality products, and steadfast support in their commercial kitchen. Their professionalism, expertise, and commitment to customer satisfaction make them a standout partner.

Thank you once again to Midlands Catering Equipment for their outstanding service and unwavering support.

On behalf of Silverstone Race Circuit, we would like to thank you for the dedication and support your team has consistently displayed throughout the years we have worked together.

Your engineers' on-site presence during the F1 Grand Prix and MotoGP events has been great. Their professionalism, expertise, and tireless efforts in ensuring the seamless operation of our numerous catering facilities have been truly commendable.

We would also like to thank you for your innovative Client Portal provided by Midlands Catering Equipment. This platform has given our site support team visibility and transparency across our multiple catering facilities.

The ease of access and comprehensive insights into maintenance schedules, updates, and service records have been instrumental in optimising our operations.

Once again, thank you for being an integral part of our team and consistently going above and beyond to ensure the smooth functioning of our catering equipment. We look forward to continuing this outstanding partnership together.

Another University recommended that we reach out to Midlands Catering when we were being let down by our old service provider.

We received a quotation that covers all catering equipment maintenance & canopy cleaning. The price is competitive, and the workmanship is fantastic! Midlands also have a well-organised back office who takes care of booking our call-out requests, I wanted to mention them personally as they do such a great job of looking after us.

I am writing on behalf of MK College to express our deepest gratitude for the exceptional support and dedication you have provided throughout our Preventative Planned Maintenance contract.

We would like to commend Midlands Catering Equipment for not only meeting but exceeding our expectations at every stage of our partnership. Moreover, the implementation of the client portal has revolutionised the way we manage and monitor our equipment.

The portal's user-friendly interface, coupled with its comprehensive functionalities, has empowered our team to efficiently track maintenance schedules, access service reports, and swiftly communicate with your support staff. This level of transparency and accessibility has undoubtedly enhanced our operational efficiency and minimised downtime. We look forward to continuing this fruitful partnership and achieving further success together.

We use Midlands Catering Equipment as they are our most local service provider who work to a high standard.

Over the past 12 months Midlands have attended all breakdown call requests on the same day which has been really impressive. I have no issues with recommending Midlands to other schools and colleges.

We simply can’t recommend Midlands Catering Equipment enough.

Our catering operation is now completely paperless, we can see exactly what it is going on in our schools, we are always kept up to date from the team. It is also very nice to have an account manager who meets with us quarterly.

Midlands Catering Equipment service and maintain all equipment across our schools & care homes.

We particularly appreciate the account management aspect; our account manager meets with us quarterly to ensure our KPI’s have been met and gives us a breakdown on what has been happening across our estate. We would recommend Midlands Catering Equipment to any council that need an estate running cost-effectively & efficiently.

Since moving over to Midlands Catering Equipment back in the summer of 2021 we saw an instant improvement in our kitchen operations.

We have a customer portal which keeps all of our compliance and expenditure information in one place which has given us more time as a business to concentrate on other areas.

The customer service from the whole team is fantastic, and the response times from the engineers has been amazing. Thanks guys!

The innovative solutions offered by Midlands Catering Equipment have not only met but exceeded our expectations, enhancing the efficiency and functionality of our school kitchens across the Trust.

It is rare to find a company that consistently goes above and beyond, but Midlands Catering Equipment has continually demonstrated a dedication to excellence that sets them apart. Your team's expertise, professionalism, and reliability have made our partnership a truly rewarding experience.

We have used Mark & his team at Midlands Catering Equipment for many years, they always respond quickly to any service / project work we need completing.

All engineering is always completed to a very high standard and we receive great service from the service department too. We would recommend Midlands to any business looking to appoint a new contractor.

As a leading organisation in our field, maintaining the highest standards is paramount, and Midlands Catering Equipment has been an invaluable partner in ensuring the smooth operation of our facilities.

We highly recommend Midlands Catering Equipment to any organisation seeking reliable and competent maintenance services for their catering equipment. Their dedication, reliability, and professionalism have been instrumental in supporting our operations, and we look forward to continuing our partnership with them in the future.

We really love working with Midlands due to them being a local service provider.

They have a fantastic online customer portal, that gives us total visibility on what is happening in our schools, we especially like that we can accept all of our quotes at the click of a button and have a dashboard on Midlands own KPI’s, so we can ensure they respond to all service requests within the time limits set it in our contract.

I am writing to express gratitude for the exceptional service your team has provided in maintaining and servicing our catering facilities at our headquarters in Hatfield. Though our partnership has been relatively short, the impact of your services has been truly commendable.

The expertise and dedication exhibited by your engineers have not gone unnoticed. Your commitment to excellence and customer satisfaction is evident in every interaction we've had with your team. The quality of service provided by Midlands Catering Equipment has exceeded our expectations, and we look forward to continuing this successful partnership in the future.

Thank you once again for your outstanding service and support. Please extend our appreciation to all the members of your team involved in maintaining our catering facilities.

We run an extremely busy, world-renowned restaurant and hotel and have a very particular set of requirements.

Midlands adheres to our strict access times and out-of-hours booking requests so we can ensure to keep things moving. The team are skilled, reliable and over the years we have built a loyal partnership with Midlands and trust them completely to look after our restaurant.

We have a maintenance contract with Midlands for all of the catering equipment in our schools.

The team are personable & professional all in one, the engineering and customer service are both fantastic. Thank you to the whole team at Midlands for taking such good care of us!

Great company, great service. All call-outs are responded to within 24 hours max! Keep up the good work guys!