Why do I need a Planned Preventative Maintenance plan?

With one of our Planned Preventative Maintenance plans, you can avoid any kitchen nightmares and instead, get your kitchen cooking for you. Covering a variety of sectors, from Michelin-starred restaurants and grand hotels to large schools and busy coffee shops, we know how hard commercial kitchens work to fulfil business needs.

We understand the importance of high performing, efficient equipment as well as having the knowledge of how to cost-effectively, extend their lifecycles – that’s where we and our engineering experts come in!

Getting your kitchen working under pressure.

Our team of experts, alongside our Planned Preventative Maintenance agreements, ensure your kitchen operates efficiently under various challenging conditions. Beginning with a comprehensive inspection report following your initial site visit, you’ll benefit from regular maintenance services designed to maintain your kitchen’s performance.

In addition to keeping you informed about your equipment’s condition and identifying potential issues early to prevent future malfunctions, you’ll gain access to our cloud-based portal. This platform allows you to store essential documents, schedule repairs, report breakdowns, and monitor ongoing tasks.

We prioritise your experience, implementing comprehensive measures to ensure your journey with us is seamless and devoid of stress from beginning to end.

What are the benefits of Commercial Kitchen Maintenance?

By taking preventive measures at the beginning, you’ll see a lot of benefits that’ll not only add value to your business but for your staff and your kitchen’s lifespan too:

Benefits for kitchen managers:

  • Hassle-free admin management via our cloud portal – one location for all your important documents, equipment service schedules and reminders, repair booking service and breakdown reporting.
  • Budget management – regular check-ins allow our engineers to spot any issues, ultimately saving you money by avoiding bigger and costly breakdowns.
  • Provides peace of mind regarding your equipment and future costings.
  • Protects your name and reputation.

Benefits for kitchen staff:

  • Builds confidence in the equipment they’re using.
  • Reduces the risk of equipment failure.
  • Creates a safer working environment.
  • Installs reassurance in fully functioning equipment, resulting in happier employees.

Benefits for your kitchen:

  • Guaranteed 24-hour response time.
  • 3 months parts labour-warranty on all spare parts fitted by our engineers.
  • Full service and maintenance by accredited engineers.
  • Helps reduce equipment breakdowns and kitchen downtime.
  • Ensures you meet industry regulatory standards.

Why choose Midlands Catering Equipment?

  • We have over 40 years’ experience within the industry.
  • We’ll price match on any existing service contract.
  • Our expert engineers are all accredited and DBS checked.
  • We offer 3 different service levels to suit your budget – Standard, Comprehensive and Fully Comprehensive.
  • We work with the best brands for you to choose from.
  • Our range can fit any scale, budget or requirements.
  • We’re dependable and value our customers

Commercial Kitchen Maintenance FAQs

What’s included in a PPM plan?

A full onsite report, regular servicing from accredited engineers, access to our online portal management system, 3 months parts labour-warranty on all spare parts fitted by our engineers and a guaranteed 24-hour response time.

What are your different PPM plans?

We offer 3 different PPM (planned preventative maintenance) plans. Standard is our basic package, Comprehensive is our most popular package and Fully Comprehensive is our most advance package. You can see more details about them here.

How do I report an issue?

Simply log on to your online customer portal and log your job on the system.

How quickly will you respond?

We’re on the end of the phone 24/7 where we can discuss your query. Once a job is logged, we’ll send our closest engineer out to your location.

The best recipe for peace of mind.

A Planned Preventative Maintenance plan provides you with the confidence that your equipment will perform at its peak, for its fullest amount of time. Our commitment to you, along with our expertise and access to high quality products, will protect your assets and help your business grow.

Click here. If you have any other queries, then just get in-touch.

Ask Our Experts

Our friendly team of experts are on-hand to answer any queries you might have about your commercial kitchen or catering equipment.